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2.Packaging & Shipping
*By Express:DHL,FEDEX,UPS,EMS(5-7days to arrival)
*By Air:7-10days to arrival
Alibaba Assurance, T/T,Wire Transfer,Western Union, Escrow,PayPal
30% or 50% deposit or full payment, it depends
*We offer free pictures without logo if you need;
*We welcome ODM and OEM.
1.We provide certain back-up pieces in case there is damage on the product during the shipping.
2.Guarantee for replacement within 2-3 weeks after you receive the product with quality problems.
3.Welcome to Contact us!! We will response within 1 hour at most after receiving your email during office time!!
5.FAQ ( Frequently Asked Question)
(1) How to order?
1)Please tell us your detail inqury: model/qty/color/package required etc.
2)Performa invoice comfirmed by both parties.
3)We will arrange production ASAP upon payment received.
4)Shipping on time and give you the tracking number.
(2)Do you have stocks? Do you accept retail? What is the MOQ?
Most products we have stock, and are ok for retail.MOQ=100pcs,mixed model & qty is welcome.
(3) What is your policy of sample fee?
Samples will be charged and could be possible to refund when mass quantity order was confirmed. Some basic models maybe free to offer testing samples. Pls double check and negotiate with our Sales.
(4) How to make payment?
1)Optional: Paypal; T/T; Western Union
2)Less than US$5000: will be 100% in advance.
3)Bulk order: 30% T/T down payment and 70% balance before shipping.
(5).What's the delivery time?
Normally take 3-6 working days after payment; OEM orders will be differently according to customer's requirement.
(6).How to ship the goods?
We're cooperation with DHL/TNT/EMS/UPS/FEDEX or China Post Air Mail, HK Post etc. Will choose a suitable one according to the weights and destinations.
(7).OEM or ODM is welcome?
OEM/ODM is available, MOQ depends on different items.
Please do not hesitate to contact us if you have any questions about our products